INTRODUCING DIGITAL INPUT ISR SOLUTION
Digital Input was founded to provide a proprietary Immediate Service Recovery (ISR) digital pen solution for patient satisfaction and reputation management.
3 STEPS TO IMMEDIATE SERVICE RECOVERY
1
Patient Receives Survey from Medical Office Administration
2
Clinical Team Reviews Results
3
Physician Re-enters and Resolves Issues
The Northwell and NYHNI Experience
The Press Ganey "Likelihood to Recommend Practice" measure for the Otolaryngology-West service line,
led by Dr. Costantino, improved by 28 percentile points from 2015 to 2016.
Patient and Customer Experience
Read MoreOur Founders
The inventors of the digital pen innovation are Peter Costantino, MD (Northwell Health) and Larry Gordon, MD (WRS Health).
Partners
